Administrative Assistant - Field Trips

Commonwealth Charter Academy

ERIE - Erie, Pennsylvania This job is also posted in Commonwealth Charter Academy

Job Details

Job ID:

5909342

Application Deadline:

Posted until filled

Posted:

Aug 31, 2026 4:00 AM (UTC)

Starting Date:

To Be Determined

Job Description

Family Services Administrative Assistant

Position Description

Working from one of our Family Service Centers, the Family Services Administrative Assistant supports the daily operations of the Family Services Department by answering phones and emails, welcoming visitors, assisting staff with administrative tasks, maintaining records, and providing overall office support.

Successful candidates will demonstrate CCA's values, maintain a high level of professionalism, and contribute to a positive, service-focused experience for families, students, and staff.

The Family Services Administrative Assistant will be responsible for the successful completion of the following tasks: Provide excellent customer service to CCA families and staff

Assist families with questions via phone, chat, and email

Secure venues for Family Services events and field trips across the state

Maintain accurate master events calendar for field trips, career exploration events, spring formals, and other Family Services programs

Schedule and manage RSVPs for Family Services programs and initiatives

Assist field trip coordinators with field trip registrations and email reminders

Maintain the field trip payment site, including posting trips and running/distributing payment reports

Maintain staff sign-ups for field trips and track participation requirements

Coordinate staff travel for Family Services programs and initiatives

Maintain databases of venues and contracts

Develop, administer, and analyze surveys for staff and families

Other duties as assigned by the Family Services Leadership Team

Competencies

Customer-focused approach with a high degree of flexibility

Excellent communication skills, both written and verbal

Demonstrated ability to work efficiently in a fast-paced team environment

Good interpersonal skills and strong attention to detail

Proficiency with Microsoft Office applications and web-based systems

High degree of flexibility, including the ability to work occasional extended or flexible hours during peak periods

Willingness to travel to support events

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, phones, IPADs, and MIFI.

Physical Demands

This is largely a sedentary role. Requires the ability to lift, squat, sit, bend, or stand as necessary. Ability to travel to other sites/locations as needed.

Position Type

Full-time

Non-Exempt

Hourly

Travel

Travel may be required for this position. Required Education and Experience

High School Diploma

2 years of relevant work experience

Preferred Education and Experience

5 years of relevant work experience

Associate's or Bachelor's Degree Preferred

Previous experience with Title I programs

Prior meeting planning Additional Eligibility Qualifications

Valid PA Driver's License

Appropriate Automobile Insurance Coverage

Must be able to commute to a Family Service Center regardless of commute complexity.

Candidates must reside within the Commonwealth of Pennsylvania. Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Type:

Full-Time