Monday-Friday, 9:00 AM - 5:30 PM (30-minute lunch break)
Hours:
40 hours per week
Pay:
$15.00 per hour
Position Type:
Full-Time Position Summary YBR & Associates is seeking a friendly, organized, and dependable Administrative Assistant to join our team. The ideal candidate will serve as the first point of contact for clients and families while assisting with daily administrative and office operations. This position requires strong customer service skills, attention to detail, professionalism, and the ability to manage multiple responsibilities in a fast-paced healthcare setting. Responsibilities Manage front desk operations and provide a welcoming experience for clients and families Answer and direct incoming phone calls using a multi-line phone system Schedule, confirm, cancel, and reschedule appointments Verify insurance eligibility and benefits Submit prior authorizations for psychological evaluations and testing services Request and obtain medical, educational, and other records needed for evaluations Process client payments and maintain accurate billing records Perform data entry and maintain electronic client records Send, receive, and organize faxes, emails, and correspondence Maintain confidential client information in compliance with HIPAA regulations Order and track testing materials, office supplies, and inventory Assist with calendar management and provider scheduling Prepare, organize, and file client documentation Proofread reports, correspondence, and documents for accuracy Provide exceptional customer service while handling sensitive information professionally Support clinicians and office staff with administrative tasks as needed Qualifications High school diploma or equivalent required Strong communication and customer service skills Excellent organizational and multitasking abilities Professional phone etiquette Basic computer skills and ability to learn office software Ability to maintain confidentiality and comply with HIPAA regulations Reliable, punctual, and detail-oriented Preferred Qualifications Previous experience in a medical, behavioral health, administrative, or professional office setting Knowledge of health insurance plans, insurance verification, and prior authorization processes Experience working with electronic health records and scheduling systems Familiarity with obtaining medical and educational records Experience with invoicing, payment processing, and general office management Compensation & Benefits $15.00 per hour Full-time position (40 hours per week) One (1) week paid vacation One (1) paid personal day annually One (1) paid sick day annually Eight (8) paid holidays per year Health Reimbursement Arrangement (HRA): $345/month for single coverage $517.50/month for married coverage Professional liability insurance provided Simple IRA retirement plan with employer match of 2% Opportunities for professional growth and advancement How to Apply Please submit your resume and employment history for consideration. YBR & Associates is seeking a motivated individual who is professional, dependable, detail-oriented, and committed to providing exceptional service to our clients and their families.