We are looking for an experienced front office patient care coordinator for our growing dental practice. We are a growing Dental Office in Williamsport who places a high emphasis on patient care and exceptional treatment and are looking for someone who shares in our values! The ideal candidate has excellent customer service skills and enjoys a fast pace working environment, can multi-task and has a minimum of three years experience of working in a dental or medical office. Working specifically with Insurance Claims and EOBs is a benefit but not required . The Values we share as an office are very important to us and we are looking for a team member who also shares in these values. Our Team Values are as follows: We show RESPECT by focusing on creating a safe space for our patients and one another. We show

KINDNESS

by having patience, slowing down and being compassionate. We practice HONESTY by being transparent with patients and each other. We show

COOPERATION

by working together and helping one another every day. We practice

RESPONSIBILITY

by taking ownership and following through on our commitments. Some of the job responsibilities are: Schedule appointments according to the perfect day scheduling protocol (needs to use quick thinking skills to methodically place patients on the schedule). Greet all arriving patients with a smile & inform the team of their arrival. Register new patients according to established office protocols. Assist patients to complete all necessary forms and documentation. Inform patients of dental office procedures and policy. Enter all patient information into data system accurately. Maintain patient records and ensure confidentiality in accordance with HIPAA regulations. Answer and manage incoming calls. Confirm upcoming appointments and recalls according to office protocol. Request x-rays and referral for upcoming appointments. Arrange patient charts for next day appointments and verify insurance coverage. Collect co-payments from patients at time of treatment. Enter and process EOBs from insurance companies into patient's charts. Verify and process refunds to patients.

Skills required:

Proficient in operating phone systems and handling multiple phone lines. Strong knowledge of office procedures and administrative tasks. Maintain a professional reception area. Familiarity with dental terminology and dental office operations. Experience working with practice management software. Excellent communication skills, both verbal and written. Strong organizational skills with attention to detail. The position is Monday through Friday (no weekends). Alternating shifts of 7am-3pm and 9:30am-5:30pm. Weekly hours can range from 35-40 hours depending on your preference. Great hourly pay and generous bonuses depending on education and experience. All inquiries are kept confidential. Current employer will not be contacted without your permission. To apply please send a cover letter along with your resume. Initial training will take place primarily in our State College office for the first 2 months and then will be full time in Williamsport moving forward. Principles only. Recruiters, please do not contact this job poster. Do NOT contact us with any unsolicited services or offers.

Job Type:

Full-time Pay:

From $18.50 per hour

Benefits:

Employee discount Health insurance Paid time off Application Question(s): Are you willing to commute to our State College office for initial training? Are you able to report to work at 7am when opening? And stay until 5:30 when closing? Are you willing to consistently work Mon-Fri 7 to 8-hour days?

Experience:

Dental office: 3 years (Required) Ability to

Commute:

Williamsport, PA 17702 (Required)

Work Location:

In person