Administrative Assistant/Case Technician

Overview UPCAP is currently seeking applications for a full-time Administrative Assistant/Case Technician at our Marquette location. This position can be remote or from the office, based on work requirements.

Position is responsible for:

Provide support to the Marquette Care Management staff by performing ongoing data entry and maintenance in the appropriate system. Bill processing and verification. Daily organization and operations of the Care Management office (assisting with phone calls, filing, chart set up, etc) Minimum Requirements Candidate must possess a minimum of a High School Diploma, an Associate's Degree in Human Services, or Office Information Systems preferred A minimum of two years of experience working in a business office or medical office setting Excellent customer and communication skills Strong knowledge of databases, Microsoft Office products, and Internet communications Have the ability to work effectively with detailed and confidential information Working knowledge of health-related service delivery systems and community requirements Applicants must pass a criminal background check and have a valid driver's license with proof of insurance. Position includes a competitive wage with a full fringe benefit package. Interested individuals are encouraged to mail their cover letter, resume, and application to: Terry LaFave, P.O. Box 606, Escanaba, MI 49829. A printable application is available at www.upcap.org.

Deadline to apply:

April 16, 2026 UPCAP is an equal opportunity employer.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Customer service: 2 years (Preferred)

Work Location:

Hybrid remote in Marquette, MI