Digital Support Assistant

Job Summary We are seeking an energetic and highly organized Entry Level Digital Support Assistant to join our dynamic team! In this vital role, you will serve as the first point of contact for our clients and internal teams, providing exceptional administrative and technical support to ensure smooth daily operations. Your proactive approach, combined with excellent communication skills and a strong foundation in office management, will help us deliver outstanding service and streamline our digital workflows. This paid position offers a fantastic opportunity to develop your skills in a fast-paced environment while making a meaningful impact. Duties Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently using professional phone etiquette Provide front desk support by greeting visitors, handling check-ins, and maintaining a welcoming environment Assist with office management tasks including filing, data entry, and organizing digital and physical documents Support bookkeeping activities using QuickBooks and perform basic financial recordkeeping Maintain calendar schedules, coordinate meetings, and manage appointments with precision using Microsoft Office and Google Workspace tools Conduct data entry with accuracy, proofread documents for errors, and ensure all records are up-to-date Offer customer support via phone or email, addressing questions or concerns with professionalism and patience Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with QuickBooks or similar bookkeeping software is highly desirable Excellent computer literacy, including typing speed and data entry accuracy Bilingual abilities are a plus to serve diverse client needs effectively Strong phone etiquette skills and experience managing multi-line phone systems Previous clerical or administrative experience in an office setting preferred Ability to handle multiple tasks efficiently while demonstrating excellent time management skills Personal assistant or office management experience is advantageous but not required Join us as a Digital Support Assistant and become an integral part of a vibrant team dedicated to excellence! Your energy, organizational prowess, and commitment to customer service will help us create seamless digital experiences for everyone we serve.

Pay:

$25.09 - $30.22 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

Hybrid remote in Portland, OR 97202