Financial Administrative Assistant I
Retirement Plan Advisors
Remote
$58,240 Salary, Full-Time
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Job Description
Our Team:
This position focuses on customer service for an established base of retirement plan participants primarily in the Metro St. Louis Area. Our office provides retirement planning and education to public sector employees. Duties as a member of theRPA Team:
- Answer, route and document calls for the office including client calls, partner calls and financial recordkeeper calls
- Schedule client and group meetings for potential and existing participants
- Schedule meetings using various software platforms including but not limited to: a CRM (such as RedTail or SalesForce), Email (such as Outlook) and Meeting Software (such as Zoom and GoToMeeting)
- Use Microsoft Office, Powerpoint and Excel for various document preparation
- Assist with general office tasks such as copying, scanning, mailing, etc.
- Scribing meeting minutes, memos and / or agendas
- Review financial forms completed by clients and/or team members for quality prior to processing financial changes to clients' accounts
- Process financial transactions by email, faxing and phone conference calls with clients and financial institutions
- Execute follow up actions on clients' financial transactions to confirm accuracy
- Maintain compliant documentation on clients' records
- Interact with clients in the office as advisors are scheduled with them
- Maintain office schedule for 4 advisors and 4 administrative team members in on-site and remote locations
- Provide proactive communication to participants
Skills and Education:
- Financial experience in related fields (insurance, finance, banking) strongly preferred
- Excellent communication and presentation skills
- Motivation to work independently
- Service minded personality
Pay:
$25.00 - $31.00 per hourBenefits:
401(k) 401(k) matching Flexible schedule Paid time off Professional development assistanceWork Location:
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