$20-$23/hour – plus full benefits At our company, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. We manufacture and distribute innovative technology using high-quality materials, supported by a strong commitment to customer service. We are seeking a reliable and detail-oriented Office Assistant to support daily administrative operations while delivering excellent customer service. In this entry-level role, you will serve as a point of contact for customers, assist with inquiries, and help ensure a positive experience through efficient and professional support.

Responsibilities:

Provide friendly and professional customer service via phone, email, and in person Respond to customer inquiries, resolve basic issues, and escalate concerns when necessary Assist customers with order-related questions, including quotes, order status, and delivery updates Accurately enter and update customer information in internal systems Support front office operations by greeting visitors and directing them appropriately Maintain organized records of customer interactions and documentation

Requirements:

High school diploma or equivalent 3-6 months of experience in customer service or a related role Associate's or Bachelor's degree is a plus but not required Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to multitask in a fast-paced environment Proficiency in

Microsoft Office Suite Benefits:

401(k) Flexible schedule Health insurance Dental insurance Paid time off Vision insurance