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Providence Behavior Therapy

Outreach and Office Coordinator

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Job Description

We are looking for an outreach and office coordinator to join our team in Buda! This position is full-time (32-40 hours per week). The pay range is $17-$20 per hour, to commensurate with experience. This position is primarily in the office and community-facing. Some limited opportunities to work from home. 10 days of PTO and 9 paid holidays. Medical, dental, and vision benefits available after a 30 day waiting period.
Necessary Skills:
Exceptional organizational skills Motivated to learn new processes and systems Initiative to create, modify, and monitor administrative processes and systems Clear, direct, and professional communication style Good interpersonal skills Strong writing skills (English) Proficiency with electronic data management Receptive to receiving feedback and offering constructive feedback
Minimum Qualifications:
At least six months professional social media management At least six months experience with attending networking and community events At least one year of office administration or related experience
Knowledge of HIPAA Office Coordinator Job Responsibilities:
Answer and return phone calls, text messages, and voice messages Professionally respond to client inquiries for services and collaborate with therapists about inquires Send, review, file, and organize intake paperwork for new clients Upload/download, scan, and/or organize files, including electronic files Communicate schedule changes between clinicians and clients Document contact with clients, insurances/funding sources, and other agencies Assist with the onboarding of new employees (e.g., organizing their employee documents, review PBT materials, setting up their payroll accounts) Assist with the offboarding of employees by completing tasks on the off-boarding checklist and communicating with admin staff. Notify PBT management when additional office supplies are needed and order/obtain supplies as requested Sanitize therapy materials and office surfaces as needed and/or requested Take out trash/recycling bins and vacuum as needed and/or requested Hire and oversee cleaning services Check and sort mail Deposit checks and make payments as requested Create marketing materials as requested and as desired Assist and/or manage social media posts and website updates as requested Address concerns with office electronics, including printer/scanner Request authorizations and submit necessary paperwork to insurances, as needed Monitor deadlines for authorizations and communicate with therapists, as needed Communicate any insurance paperwork and authorizations received with clinicians, as needed Other duties as assigned
Outreach Coordinator Job Responsibilities:
Create social media and marketing content (e.g., flyers, social media posts). Establish and sustain relationships with potential community referral systems and partners Attend networking events Propose and/or host networking events. Create, manage, and promptly send monthly newsletter Manage marketing-related correspondence with current and prospective clients, outside providers, agencies, and other target audiences. Innovate processes for marketing, outreach, and branding. Provide feedback and support to manage search engine optimization (SEO) and other website tasks. Perform other duties as assigned.
Job Type:
Full-time Pay:
$17.00 - $20.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance