Personal Assistant
Job
The Coastal Collection
Remote
$46,800 Salary, Part-Time
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Job Description
Job Overview We are seeking an energetic, detail-oriented Property Management Assistant to support daily operations within a fast-paced short-term rental environment. This role is essential in delivering exceptional guest experiences, managing property operations, coordinating bookings, and ensuring seamless communication across platforms such as and . The ideal candidate is highly organized, proactive, and thrives in a dynamic setting. This position plays a key role in maintaining operational excellence, supporting property owners, and ensuring every guest interaction reflects professionalism and care. Responsibilities Manage booking calendars across multiple platforms, including and , ensuring accurate availability, pricing updates, and reservation coordination. Communicate promptly and professionally with guests via messaging platforms, phone, and email—handling inquiries, bookings, check-in instructions, and issue resolution. Coordinate guest check-ins and check-outs, ensuring a seamless and high-quality experience from arrival to departure. Oversee property operations by scheduling cleaners, maintenance teams, and vendors to ensure properties are guest-ready at all times. Maintain and organize digital records including guest information, property details, contracts, and operational documents. Assist with onboarding new properties, including collecting required documentation, setting up listings, and preparing operational workflows. Handle administrative tasks such as drafting agreements, managing owner communications, and preparing reports. Support bookkeeping tasks such as tracking expenses, invoices, and payouts related to property operations. Monitor guest reviews and feedback, responding appropriately and implementing improvements to enhance guest satisfaction. Ensure compliance with local regulations, permits, and required rental documentation. Utilize systems and processes to improve efficiency, streamline workflows, and support overall business growth. Experience Will train for the right person! Experience in property management, short-term rentals, hospitality, or administrative support roles. Hands-on experience with , , or similar booking platforms is highly preferred. Strong understanding of guest communication and delivering exceptional customer service experiences. Experience with contracts, onboarding paperwork, and operational documentation within property management. Highly organized with the ability to multitask and manage multiple properties simultaneously. Excellent written and verbal communication skills with strong attention to detail. Ability to problem-solve quickly and maintain professionalism in high-pressure or time-sensitive situations. Experience handling confidential information with discretion and integrity. This role is ideal for someone passionate about hospitality and property management, who enjoys creating seamless systems, delivering five-star guest experiences, and supporting a growing portfolio of short-term rental properties. This job would be ideal for a stay at home mom looking to generate more income for their family. It is fully remote, with some errands and visiting properties here and there.
Job Type:
Part-time Pay:
$20.00 - $25.00 per hourWork Location:
Hybrid remote in Surfside Beach, SC 29575Similar remote jobs
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