Project Administrator Schedule:

Hybrid (Onsite/Remote)

Duration:

12+ Month Contract Position Overview Our client is seeking a detail-oriented Project Administrator to support operational programs related to claims management, service contracts, customer support, reporting, and process improvement initiatives. This role combines administrative coordination, data analysis, customer service, and business process support to help ensure efficient program execution and a positive customer experience. The ideal candidate will have strong organizational skills, experience working with data and reporting, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Review and analyze claims, cases, and program-related data to ensure accuracy and compliance with established procedures. Research trends, identify opportunities for improvement, and assist with implementing process enhancements. Support operational programs through data analysis, reporting, and administrative coordination. Generate scheduled and ad hoc reports for internal stakeholders and business partners. Assist with system updates, workflow improvements, and automation initiatives. Maintain program documentation, standard operating procedures, and process records. Perform administrative activities including contract setup, account updates, pricing maintenance, reinstatements, and record management. Provide exceptional customer support through phone, email, and internal communications. Partner with cross-functional teams to resolve issues and improve overall program performance. Required Qualifications 3-5 years of professional experience in an administrative, operations, customer support, claims, or analyst-related role. Strong customer service and relationship management skills. Excellent written and verbal communication abilities. Advanced proficiency with Microsoft Office, particularly: Excel Word Outlook Strong analytical and problem-solving capabilities. Exceptional attention to detail and organizational skills. Ability to learn new systems, processes, and technologies quickly. Ability to manage multiple responsibilities and deadlines simultaneously. Preferred Qualifications Bachelor's degree. Experience working with claims processing, warranty administration, service contracts, customer support operations, or business analytics. Experience using databases, reporting tools, or business systems. Background in process improvement and operational support. Reporting and data analysis experience. Ideal Candidate This position is ideal for someone with a blend of administrative, analytical, and customer-facing experience who enjoys working with data, solving problems, improving processes, and supporting both internal teams and external customers.

Similar Job Titles:

Project Administrator Project Coordinator Operations Coordinator Administrative Analyst Program Coordinator Customer Support Analyst Business Operations Coordinator Service Coordinator Claims Analyst Project Support Specialist Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer:

These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records. #

GRPB Pay:

$30.00 - $38.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Minneapolis, MN 55447