A Project or Program Administrative Assistant provides administrative assistance to a program team or project management team. Organizes files and assists with record keeping and data base management. Manages team calendars and helps to organize meetings and events. Provides administrative support for program activities, financial reports and budgets, grants or project proposals; may help to arrange travel.
Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Children and Youth Services has an immediate opening for a Quality Assurance Administrator (Children Youth and Families Program Specialist 2). We are currently seeking a motivated and compassionate individual to join our team. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. Step into a role where your skills will help move the agency forward. If you are interested in this career opportunity, please apply today.
DESCRIPTION OF WORK
This position oversees quality assurance systems, major review processes, and compliance with statewide information systems. It guides staff, maintains important data, and supports agency planning. As a Quality Assurance Administrator, you will perform the following duties:
Quality Oversight:
Lead quality assurance activities that support compliance with regulations and agency requirements
Data Management:
Review CAPS information, confirm data accuracy, and support reporting needs
Leadership Support:
Guide staff through quality processes and assist with improvement planning
Process Review:
Manage review procedures for permanency and congregate care and issue written findings
Team Collaboration:
Work with management to develop case and record review plans
Work Schedule and Additional Information:
Full-time employment Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
Telework:
You may have the opportunity to work from home (telework) part-time. After an employee has completed six (6) months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Eddystone. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary:
In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Children, Youth and Families Program Specialist 1; or Three years of professional level experience in the field of children, youth and families; and a bachelor's degree; or Any equivalent combination of experience and training.
Other Requirements:
PA residency requirement is currently waived for this title.
Legal Requirements:
You must pass a background investigation. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to
Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
