Position Expectations:

Proactively foster partner relationships, ensuring partners are kept up to date and aware of the status of the program, and provide suggestions and guidance in order to maximize program impact Responsible for the accurate completion of all processes required for the scholarship, using multiple customized and standard operating systems Share knowledge of business processes and procedural changes with team members, contributing to a positive, team-based culture Maintain detailed student and financial records, determine eligibility, and oversee student award payments, ensuring contract requirements are accurately fulfilled Use professional communication skills to provide support to clients, students, parents, recommenders, and schools Support and drive organizational change by providing input to increase efficiency and improve technology Implement organizational skills to prioritize work and ensure program timelines are met Understand and manage the applicant evaluation process and participate in granting scholarship awards Update and communicate program details to include contract and calendar, application processing and evaluation, allocation and distribution of awards, and preparation of reports Demonstrate positive collaboration with other areas of the organization to meet program needs Invoice and maintain financial accounts for assigned programs and provide assistance with financial reporting

Minimum Requirements:

Successful background with client relationships through account management and/or customer service Demonstrated ability to work effectively, efficiently, and cooperatively with diverse groups of people in on-site and virtual environments Effective professional communication skills (verbal - phone, written - email, chat, letters, contracts, documentation); may include in-person contact for site visits Ability to work independently with strong time management & prioritization skills to effectively manage competing priorities Attention to detail to ensure programs are administered according to contract parameters and timelines Proficiency with Excel and other MS Office Suite products Strong aptitude for learning and effectively utilizing new software applications and digital tools Initiative to analyze and solve problems Associate's degree or equivalent experience A passion for improving student outcomes and a commitment to serving marginalized students of need

Preferred Requirements:

Ability to coach and consult with partners on designing programs that support students of greatest need Experience providing customer service to or supporting diverse populations Cultural awareness to appreciate varied lived experiences and the potential impact on educational achievement Understanding of scholarship processes through personal or professional experience Multilingual skills (preferably Spanish) Bachelor's Degree or equivalent experience

Exemption Status:

Hourly Full Pay range: $17.93 - $22.40 - $26.88 This is the pay range for our staff in this position, from entry to fully independent and proficient in the role utilizing our proprietary systems and processes. The candidate selected for this position will be offered a wage applicable to their background and skill set as aligned to our business. This will result in an initial offer between $17.93 and $18.50 per hour for this position .

Application deadline:

Sunday, August 23 (by 11:00 pm CT) Target start date will be mid-to-late September At Scholarship America, our team members are motivated by our vision to create an America where every student's educational dreams can come true. This position can work remotely within the continental United States or in a hybrid manner from either our office in Bloomington or Saint Peter, MN. Our employees enjoy a team-based, flexible work schedule, which is a top-rated benefit within our organization due to our commitment to supporting a healthy work/life balance. Our schedules allow employees to flex around our core hours of Monday-Friday from 8:00 am - 4:30 pm Central Time. Scholarship America also has a strong learning and development culture that supports professional growth for all employees across foundational and job-specific skills. This position is only open to candidates who reside in the United States during their employment. Applicants outside the U.S. will not be considered. 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