Business Support Officer (Grade 4) (Newport, WLS, NP19 0ES) | 06/04/26 Job Description The successful candidate will support day-to-day operations, assist with customer enquiries, maintain accurate records, and ensure efficient administrative processes across the department. This is an excellent opportunity for an experienced administrator with strong customer service and organisational skills to join a busy local authority environment. Key Responsibilities Provide clerical and administrative support to managers and operational teams.

Handle customer enquiries via telephone, email, and face-to-face interactions.

Maintain and update records, databases, and filing systems accurately.

Process documentation, correspondence, and reports in a timely manner.

Assist with scheduling, diary management, and coordination of meetings.

Support the Waste & Cleansing team with operational administration tasks.

Ensure compliance with council procedures, policies, and data protection requirements.

Liaise with internal departments and external stakeholders where required.

Perform general office duties including scanning, photocopying, and document management