Required Education:

• High School Diploma or EquivalentRequired Skills:

• Previous administrative or clerical experience
• Strong attention to detail and organizational skills
• Excellent customer service and communication abilities
• Comfort working with sensitive and regulated information
• Proficiency with standard office software and data systems

Position Responsibilities:

• Entry of current and historic Lead Certificate data, and other notifications
• Entry of random data reports
• Handling the day-to-day phone calls, e-mails, walk-ins, and mail regarding rental registry
• Processing rental registry registrations and invoices
• To assist a superior in processing complaints and preparing correspondence involving health services licenses, complainants, attorneys, and other state and federal agencies
• To assist in the maintenance of licensure and other related records in both
• manual and computerized file systems
• To prepare and edit general correspondence, forms, spreadsheets, and related documents by utilizing various software applications and equipment
• To relieve a supervisor of administrative details and other routine matters
• To interact with the public on an ongoing basis
• To assist in the preparation of licenses and other sensitive documents requiring auditing control
• To receive and process applicable fees and documents pertaining to transactions
• To effectively and efficiently respond to mail, telephone, and personal inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the department, and to provide courteous and efficient customer service over the phone, by email, and in person
• To explain applicable regulatory laws and agency regulations to applicants, licensees, consumers, and other interested parties
• To assist in the scheduling and administration of professional licensure qualifying examinations, including proctoring candidates undergoing written or practical examinations
• To provide the public with accurate and detailed information on the qualifications and requirements for licensure in regulated professions, compliant procedures, etc.
• To process purchase orders, requisitions, and related documents, and to maintain appropriate records
• As directed, to assist in the orientation and training of employees
• To do related work as required
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.