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Service Coordinator
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Rhode Island data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$50,229 / year median in Rhode Island
-3% projected decline
Job Description
First Job Previous Job
2,873 of 10,000
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More Like This
Salary Not Available
Position range in Rhode Island $47k - $91k Per Year Service Coordinator
Renewal by Andersen
Occupation:
Mental Health and Substance Abuse Social Workers
Location:
Smithfield, RI - 02917
Job Type:
Full Time (30 Hours or More)
Posted:
12/16/2025
Positions available: 1
Source:
Recruit Military
Web Site:
www.recruitmilitary.com
Job #: 47435884
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window. Work Onsite
Full Time Schedule
Full Time
Job Description
Help for Partial Job Description. Opens a new window. We're looking for an experienced Customer Service Coordinator to join our Service team! As a Service Coordinator for Esler Companies - Renewal by Andersen you will play an integral role for our Service department. You will be responsible for providing world class customer service to our homeowners by determining problems, explaining possible solutions, and expedite corrections or adjustments as needed. You will follow up with each customer post installation to ensure satisfaction and address any concerns.
Responsibilities Take both inbound and outbound scheduling calls; including returning voicemails. Maintain service scheduling for Service Technicians. Quote parts and labor cost for non-warranty services. Verify that payment has been received for any billable order prior to ordering or scheduling. Documentation at every point of action and customer contact. Scan service orders and confirmation into the correct customer's electronic file. Other duties as assigned.
Qualifications Customer Service experience required. Excellent oral and written communication skills. Ability to work individually and in a team environment. Proficient in MS Office Suite, especially Excel. Must be comfortable typing and answering phone calls. Ability to adapt well and accept feedback in a changing environment. Experience with operations, permitting, or ordering is a plus.
Benefits Medical, Dental, and Vision Insurance Teammate Assistance Plan Tuition Reimbursement 401k with 50% match up to 6% of your annual pay Paid Time Off Company Paid Holidays Paid Volunteer Time And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.