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Business Office Associate
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on South Carolina data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$40,933 / year median in South Carolina
-2% projected decline
Job Description
Company:
Lexington Medical Center Location:
Columbia, SC Career Level:
Associate Industries:
Healthcare, Pharmaceutical, Biotech Description Job Summary Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.Minimum Qualifications Minimum Education :
High School Diploma or Equivalent Minimum Years of Experience :
6 months in a related field involving administrative support and customer service activitiesSubstitutable Education & Experience :
Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate programRequired Certifications/Licensure :
None.Required Training :
None. Essential Functions Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.Demonstrates the following:
Appropriate communication of information to all ages. i. Infant- birth to 1 year ii. Child
- 1 year through 12 years iii. Adolescent
- 13 years through 17 years iv. Adult
- 18 years through 65 years v. Geriatric
- over 65 years Responsiveness to all patients and office staff requests. Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster. Provides/Performs Communication Telephone (Answer, Transfer) Orders/Messages
- Accurate and timely relay of information Scheduling Referrals Appointments Ancillaries Surgeries Hospital Admissions Medical Records Documentation Forms
- Chart structure Electronic chart maintenance Image files Faxing Copying Mail
- In and Out Office Operations Enter/Verify/Correct patient demographics and insurance information Obtain necessary signatures and consents as appropriate Post charges/payments Collect payment for office visits Daily updates Deposits Maintain cash drawer Screening and collecting unpaid balances Financial counseling when needed Work accounts receivable Precertification/Authorization Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning) General Office Equipment, i.