Front Office Coordinator Busy Bee Therapy, LLC Columbia, SC Job Details Full-time $15 - $18 an hour 21 hours ago Benefits Disability insurance 401(k) matching Qualifications Computer operation Phone communication Administrative experience Technical Proficiency File organization Customer data entry Full Job Description Overview The Front Office Coordinator at Busy Bee Therapy serves as the first point of contact for patients, visitors, and staff. This role is vital in ensuring the smooth and efficient operation of the practice by managing front office tasks, providing excellent customer service, and supporting the clinical team. Your energy and attention to detail will help create a positive environment that fosters productivity and excellent customer service. This paid position offers an exciting opportunity to develop your administrative skills within a vibrant workplace. Responsibilities Greet and check-in patients in a friendly and professional manner. Manage patient appointment scheduling, including rescheduling and cancellations. Answer incoming phone calls, respond to inquiries, and direct calls as needed. Schedule new referrals received by fax or by telephone from patients, and physician offices. Maintain patient records in the practice management system, ensuring accuracy and confidentiality. Process patient payments, handle billing inquiries, and provide receipts for transactions. Coordinate communication between the front office, and therapists. Monitor and maintain the cleanliness and organization of the front office area. Assist patients with completing required forms and paperwork. Manage office supplies, ensuring availability for front office operations. Support the administrative needs of the practice, including data entry, filing, and correspondence. Support personal assistant tasks as needed to help team members stay organized and productive. Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.

What We Offer:

Health Reimbursement Account (HRA) Short & Long Term Disability Retirement Contribution Program - 401(K)

Match Clinic Hours:

Monday-Thursday 8:00 AM to 5:00 PM, Friday 8:00 AM to 4:00 PM Qualifications Proven experience in office management or administrative support roles with strong clerical skills. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Strong computer skills including data entry, file management, and general technical proficiency. Exceptional communication skills with professional phone etiquette and client interaction experience. Join us as a Front Office Coordinator and be part of an energetic team dedicated to creating a welcoming atmosphere while supporting daily operations! Your organizational expertise combined with your enthusiasm will make a meaningful impact on our workplace environment.

Pay:

$15.00 - $18.00 per hour Expected hours: 39.0 per week

Work Location:

In person