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Business Office Associate - Orthopaedic Associates, Full Time
Career Insights for Front Office Assistant
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Scorecard
Based on South Carolina data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,690 / year median in South Carolina
+5% projected growth
Job Description
Performs all aspects of the front office including patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patient issues to the proper person for resolution. Ensures all demographic data is collected and is entered correctly into the computer system. Enters insurance information, co-pay and co-insurance information and scans identification and insurance cards as required. Uses EMR system practice management and electronic medical record systems proficiently as primary source of documentation of all patient visits and correspondence. Completes all required training when scheduled allowing none to become delinquent. Practices work in a safe manner, following proper protocols of infection control, accident prevention, proper body mechanics, etc. Attends meetings/training sessions as directed. Performs other duties as assigned.