Description of Job Duty:

We are looking for a dedicated and organized individual to join our student success center as a temporary part-time administrative associate. You will play a vital role in supporting students, answering their queries, and ensuring a smooth experience. This role involves a range of administrative tasks and the chance to contribute to our social media presence and recruitment efforts. Tennessee Technological University is an equal opportunity affirmative action employer.

Minimum Qualifications:

High school diploma or equivalent; some college education preferred. Minimum 1 year of experience in an administrative role, preferably in an educational setting. Excellent communication skills, both verbal and written. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite and basic computer skills. Ability to work independently and manage multiple tasks simultaneously. Customer service orientation with a friendly and helpful attitude. Basic knowledge of social media platforms and content creation. Willingness to learn and adapt to new technologies and systems. Ability to maintain confidentiality and adhere to university policies.

Essential Functions:

Answering incoming phone calls and providing excellent customer service to students and visitors. Generating and analyzing reports to support student success initiatives. Assisting students with their inquiries and providing accurate information. Scheduling appointments for students and ensuring efficient time management. Updating and maintaining recruitment materials and resources. Assisting with social media content creation and engagement strategies. Collaborating with the team to ensure a positive and inclusive student experience. Performing data entry and record-keeping tasks as required. Assisting with event coordination and setup when needed. Other administrative duties as assigned by the supervisor.