Job Overview We are seeking a dedicated and organized Membership Secretary to join our dynamic team. In this vital role, you will be the cornerstone of our membership operations, ensuring smooth communication, accurate record-keeping, and exceptional service to our members. Your energetic approach and attention to detail will help foster a welcoming environment and strengthen member engagement. This paid position offers an exciting opportunity to contribute to the growth and success of our organization while honing your administrative and customer service skills. Responsibilities Manage membership records with precision using office management software and data entry tools, ensuring all information is current, accurate, and confidential Serve as the primary point of contact for members via phone, email, and in person, providing friendly and professional customer support Handle incoming calls through multi-line phone systems, directing inquiries efficiently while maintaining excellent phone etiquette Maintain a well-organized front desk area, greeting visitors and managing office supplies to ensure a welcoming environment Oversee calendar management for meetings and events, coordinating schedules with internal teams and external partners Perform clerical tasks such as filing, proofreading documents, and managing correspondence to support daily operations Utilize computer literacy skills including Microsoft Office applications like Word and Excel to prepare reports, newsletters, and other communications Skills Proficiency in office management tools such as QuickBooks for bookkeeping and financial record keeping Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Excellent communication skills, both verbal and written, with an emphasis on client communication and phone support Bilingual abilities are highly desirable to serve diverse member needs effectively Demonstrated experience in administrative roles with office experience including data entry, filing, and clerical support Knowledge of computer skills including typing speed, proofreading, and general computer literacy Ability to handle confidential information discreetly while maintaining professionalism at all times Experience with calendar management tools and personal assistant responsibilities to coordinate appointments seamlessly Exceptional time management skills to balance multiple responsibilities efficiently Join us as a Membership Secretary if you're passionate about providing outstanding service, possess strong organizational abilities, and thrive in a collaborative environment. This is your chance to make a meaningful impact while advancing your career in office administration!

Pay:

$16.00 - $17.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person