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IES Residential, Inc.

Administrative Assistant

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Job Description

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs Position Overview We are seeking a proactive and detail-oriented Administrative Assistant to support daily office and field operations. This role is essential in maintaining efficient workflow and clear communication between office staff, field technicians, vendors, and subcontractors. The ideal candidate is highly organized, customer-focused, and experienced in handling multiple administrative responsibilities in a fast-paced environment. Key Responsibilities Administrative & Clerical Support Handle incoming and outgoing mail and packages Maintain organized filing systems (electronic and paper) Perform general clerical duties including filing, scanning, copying, and data entry Manage office supplies and place orders as needed Customer Service & Coordination Provide excellent customer service via phone, email, and in-person interactions Set up and manage warranty service calls Communicate effectively with customers, vendors, and subcontractors Scheduling & Dispatch Coordinate warranty dispatch and scheduling Assist with production scheduling Schedule and support field personnel and technicians Billing & Documentation Assist with billing as needed Prepare documents using Microsoft Word and Excel, including reports, spreadsheets, and correspondence Maintain accurate electronic records and filing systems Team & Field Support Provide administrative support to office and field teams Assist with ordering materials and supplies Coordinate travel arrangements when required Qualifications Required Minimum of 1 year of administrative or receptionist experience (fast-paced environment preferred) Strong proficiency in Microsoft Office Suite (Word, Excel , Outlook) Excellent customer service skills Strong organizational skills and attention to detail Ability to manage multiple priorities and meet deadlines Strong verbal and written communication skills Preferred Experience with Microsoft Dynamics 365 (a plus) Bilingual (English/Spanish) Experience in construction, or skilled trades Familiarity with residential service operations Physical Requirements Ability to sit, stand, and walk for extended periods Ability to perform repetitive tasks such as typing, filing, and data entry Ability to lift and carry up to 25 pounds occasionally Ability to bend, reach, kneel, and operate office equipment

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Dental Insurance