Office Administrative Assistant

Job Summary

POSITION OVERVIEW

On The Go Medical is a Durable Medical Equipment (DME) provider dedicated to improving patient mobility and quality of life. We are seeking a motivated and detail-oriented Office Assistant to support our administrative team.

KEY RESPONSIBILITIES

Administrative & Office Support Assist with filing, scanning, and organizing patient documents and medical records

• Help maintain and update electronic medical records (EMR) and DME management systems
• Answer and route incoming calls in a professional and HIPAA-compliant manner
• Support the team with data entry, spreadsheets, and general office tasks
• Prepare patient intake folders and documentation packets Patient & Insurance Coordination Support Assist with outbound patient verification calls and appointment reminders
• Help track and organize physician orders and prior authorization documentation
• Support insurance verification processes under staff supervision
• Learn to identify and log referrals from physicians and marketers Inventory & Equipment Support Assist in organizing and logging DME inventory and supply deliveries
• Help prepare equipment for patient deliveries and pickups
• Conduct periodic inventory counts alongside the Store Coordinator Compliance & Documentation Maintain strict confidentiality and HIPAA compliance in all tasks
• Assist in reviewing documentation for completeness and accuracy
• Learn and follow On The Go Medical's internal compliance protocols Experience Prior experience or coursework in medical billing, coding, or healthcare operations
• Familiarity with EMR/EHR systems or DME software
• Basic understanding of insurance terminology and prior authorization processes
• Interest in pursuing a career in healthcare administration or DME/home health

Job Type:

Part-time Pay:

$10.00 - $12.00 per hour

Work Location:

In person