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Front Office Assistant
Job Description
This position will primarily work at the front desk, answer phone calls, greet customers, check out customers, and answer emails. They will learn how to process customer orders and pass them along to the production team. They will learn pricing for different products or services and let customers know their options. They will also create estimates, invoices, quotes, or proofs when necessary. Our goal is to offer the customer the best service or product to fit their needs within their budget.
Job Requirements:
Ability to work Monday-Friday from 9 a.m. - 5 p.m. in-person Answer phones Greet customers and process orders Answer customer emails efficiently Process orders with minimal errors Ability to be creative and design products for customers when necessary Learn through training how to use digital design software - COREL Proficient in Google apps such as Gmail , Google Sheets , and Google Docs Use a printer and make copies Learn through training how to operate Epilog laser machines Learn through training how to operate a heat press and vinyl cutter
Preferred Skills:
Detail oriented Excellent organizational skills Customer service experience Willingness to learn while on the job Proficient in Google apps such as Gmail , Google Sheets , and
Google Docs Benefits:
PTO There is an opportunity for growth after the 90-day probationary period Minimum of 17 days off throughout the year (store is closed) Summer Hours (July) Minimum of a week off for Holiday Break (Christmas/New Year's) Flexible for doctor appointments No nights or weekends One-hour lunch break
Physical Requirements:
Ability to lift up to 50 lbs. Sitting or standing for extended periods of time Operate machines (minimal physical labor required) Work in the warehouse when necessary (sorting products or taking inventory)
Pay:
$16.00 - $18.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
Employee discount Paid time off
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Dental Insurance
- Discounts/Reimbursements