Administrative Assistant I 📍

Location:

Community Management Services Division | Full-Time | Inframark 🎯 Job Function / Purpose The Administrative Assistant I is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark's Community Management Services offices. This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams. 🛠 Responsibilities

• Answer and direct phone calls, including distribution of off- hours messages.
• Greet and assist guests, clients, and customers attending meetings or appointments.
• Perform general office support such as copying, filing, mailing, faxing, and supply inventory.
• Maintain office directories, filing systems, and manage shared spaces.
• Schedule meetings, reserve conference rooms, and support meeting logistics .
• Initiate action items based on manager's meeting notes and distribute accordingly.
• Coordinate catering and hospitality needs for internal and external events.
• Draft and prepare basic correspondence including emails, letters, and memos.
• Support customer service, finance, and HR administrative tasks, as needed.
• Assist with special projects and perform other duties as assigned by region.

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Qualifications Education/Experience:

• High School Diploma or GED and 1 year of related administrative experience.

Technical Skills:

• Basic proficiency with Microsoft Office applications and internet usage.
• Comfort with standard office equipment and phone systems.
• Ability to work with numbers and handle cash transactions.
• Typing speed of at least 35 WPM, including alphanumeric and 10-key.
• Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience:

• Clear and professional communication.
• Positive attitude toward internal and external customers.
• Maintains composure in challenging interactions.

Problem Solving & Quality:

• Attention to detail and accuracy.
• Problem identification and escalation.
• Regular quality checks on work performed.

Managing for

Results:

• Follows direction and completes assigned projects.
• Complies with company policies and SOPs.
• Manages multiple tasks effectively.

Leadership & Initiative:

• Positive attitude and dependable work ethic.
• Acts in line with Inframark's mission, vision, and values.
• Takes accountability and accepts additional tasks when needed.

💪 Physical Demands The work is performed in a standard office environment. Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) are required to carry out the responsibilities of the role. 🌍 Travel Limited travel may be required on an as-needed basis.