Medical Front Office Administrative Assistant Job description At Brashear Family Medical we strive to provide patient care that sets us apart from the rest. We are currently seeking an experienced Administrative Assistant for our Front Office Team to support our Family Medicine Practice. The position requires excellent verbal and written communication, superior customer service skills, and a friendly personality. Compensation is hourly based and dependent upon experience. We offer medical/dental coverage, paid holidays, and a 401(k) retirement plan. Please submit salary expectations or requirements with your resume. Principal Duties and Responsibilities Welcome each patient, provider and various vendors upon arrival Check patients in and out for their appointments Collect updated demographics, insurance and outstanding payments Schedule appointments and verify insurance benefits and eligibility Communicate with patients and other provider offices in a timely and professional manner Answer incoming phone calls and direct them accordingly or create phone encounters as needed Assist in obtaining and/or communicating referral details to specialists, insurance companies and the patient Provide excellent customer service Maintain effective working relationships with other staff members Keep work area and waiting area neat and tidy Cover various other needs of the office when necessary Adhere to patient confidentiality practices and the Personnel Policy guidelines Experience Experience with EMR systems; knowledge of eClinicalWorks is a plus Effective verbal and written communication is required Bilingual (English/Spanish) is a plus, but not required We require a flexible schedule in order to ensure coverage for our front desk during business hours

Job Type:

Full-time