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Springhill Suites by Marriott Mansfield
Front Desk Agent
Career Insights for Front Office Assistant
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Based on Texas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$35,863 / year median in Texas
+6% projected growth
Job Description
Overview Join our dynamic team as a Front Desk Agent and be the welcoming face of our organization! In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a positive and professional experience. Your energetic approach and organizational skills will help maintain smooth office operations, manage communications efficiently, and uphold a friendly yet professional environment. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily business functions. Duties Greet visitors warmly and direct them appropriately, ensuring excellent customer service at all times Manage multi-line phone systems to handle inquiries, transfer calls, and provide information promptly Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Word processing tools Assist with office management tasks including calendar management, appointment scheduling, and organizing meetings Support clerical functions like proofreading documents, managing correspondence, and handling client communication with professionalism Utilize computer skills to perform administrative duties efficiently, including typing, document creation, and technical troubleshooting when needed Provide customer support by addressing questions or concerns courteously and professionally Skills Proven experience in office management or administrative roles with strong organizational skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Excellent phone etiquette with experience operating multi-line phone systems for effective communication Bilingual abilities are highly valued to serve diverse client needs effectively Strong computer literacy including technical proficiency in productivity software and general office equipment Exceptional time management skills to prioritize tasks efficiently in a fast-paced environment Previous clerical or front desk experience with a focus on customer service and client communication Ability to handle multiple responsibilities with accuracy while maintaining a friendly demeanor This role is perfect for motivated individuals eager to grow their administrative skills in a lively environment. If you thrive on organization, enjoy helping others, and possess excellent communication abilities—especially in bilingual settings—this is your chance to shine!