We are looking for a dependable Office Manager to support daily office operations in Pearland, Texas. This contract-to-permanent opportunity is ideal for someone who enjoys balancing front desk responsibilities, resident support, and administrative coordination in a community-focused environment. The right person will bring a calm, service-driven approach, stay organized in a fast-paced setting, and take initiative to resolve issues before they escalate.
Responsibilities:
- Welcome residents, visitors, and vendors at the front desk while creating a detail-oriented and friendly first impression.
- Manage incoming phone calls, respond to routine inquiries, and direct requests to the appropriate team members in a timely manner.
- Provide administrative support through accurate data entry, document handling, filing, and upkeep of office records.
- Assist with resident service requests and concerns, ensuring questions are addressed clearly and follow-up is completed promptly.
- Support billing-related tasks by preparing information, reviewing basic account details, and helping resolve payment questions.
- Coordinate general office activities such as scheduling, correspondence, mail handling, and supply organization to keep operations running smoothly.
- Monitor recurring issues, communicate updates appropriately, and help prevent service disruptions through proactive administrative follow-through.