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CS
Candlewood Suites
Front Desk Agent
Career Insights for Front Office Assistant
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Based on Texas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$35,863 / year median in Texas
+6% projected growth
Job Description
Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energy and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management abilities while supporting daily business functions in a fast-paced environment. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries appropriately Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks Assist with calendar management and scheduling appointments for staff or clients Handle clerical tasks including proofreading documents, managing correspondence, and organizing office supplies Support office management activities by coordinating meetings, preparing reports, and maintaining organized filing systems Provide excellent customer support by addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders Requirements Proven experience in office administration or front desk roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Technical proficiency with computer literacy including typing speed and accuracy, proofreading, and file management Experience working with multi-line phone systems and phone etiquette to communicate clearly and professionally Bilingual abilities are highly desirable to assist diverse client needs effectively Knowledge of QuickBooks or similar accounting software is a plus for handling financial transactions Excellent time management skills with the ability to prioritize tasks efficiently in a busy environment Previous customer service or client communication experience that demonstrates professionalism and patience Strong organizational skills with attention to detail in filing, data entry, and document proofreading Personal assistant or administrative experience that includes calendar management is advantageous Join us as a Front Desk Agent where your enthusiasm meets your expertise! Bring your proactive attitude, technical skills, and passion for excellent service to create a welcoming atmosphere that leaves a lasting positive impression. This role is an integral part of our team's success—help us deliver outstanding support every day!