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BG
Black Gold Inn Yoakum
Front Desk Agent
Career Insights for Front Office Assistant
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Based on Texas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$35,863 / year median in Texas
+6% projected growth
Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with professionalism and enthusiasm. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle scheduling tasks such as calendar management and appointment setting for staff or clients Maintain accurate records through data entry, filing, and updating spreadsheets using Microsoft Office and Google Workspace tools Assist with office management duties including supply inventory, filing systems, and basic bookkeeping using QuickBooks or similar software Support administrative tasks such as proofreading documents, word processing, and managing correspondence Provide excellent customer support by addressing inquiries via phone or email, ensuring client communication is clear and courteous Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong computer literacy with experience in data entry, spreadsheets, and productivity software Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Bilingual abilities are a plus to effectively communicate with diverse clients and team members Prior office experience or administrative background in medical or dental reception is highly desirable Knowledge of front desk procedures including phone communication, filing systems, and client interaction Technical proficiency in office management tools such as QuickBooks and multi-line phone systems Exceptional time management skills to prioritize tasks effectively throughout the day Join our team to be the friendly face that keeps our office running smoothly! Bring your positive attitude, technical skills, and dedication to delivering outstanding service. This role is perfect for someone eager to grow their administrative expertise while making a meaningful impact every day.