Shineforth Child & Family Services supports children, teens, and families who are navigating complex challenges related to emotional, behavioral, and / or mental wellness and trauma. We are a statewide nonprofit with 350 employees who serve families from eight locations across the commonwealth. Our suite of nearly 20 programs, services, and partnerships includes foster care and adoption, specialized K-12 education at two locations (Edinburg and Richmond), a residential program for youth, outpatient therapy, and several community-based services. Our mission is to be the unwavering champion that every child deserves. SUMMARY Provide administrative support to the department and/or Agency by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

FIRST POINT OF CONTACT

Field and direct incoming phone inquiries regarding services provided by Shineforth and community programs. Create and mail Inquiry Packets to potential clients.

COMMUNICATIONS

Generate mass mailings and emailing to families for various events and communications. Point person to receive responses and RSVP's to invitations, trainings and various events.

DATA ENTRY

Key confidential data into Electronic Health Record for new clients, updates and closed cases. Generate routine reports from Electronic Health Record. Manage on-going updates of client documents for files. Track and generate reports to be submitted to QI department.

FILE MANAGEMENT

Responsible for managing files of families and clients. Audit documentation for signatures and completion before filing. Accurately file confidential documents for all programs and clients. Develop and implement systems to support social workers with compliance of documentation regulations. Scan and archive closed files into electronic format. Assist Quality Improvement chair with managing systems and data entry related to file audits, satisfaction surveys, and compliance. Assist in tracking outcomes for department.

ADMINISTRATIVE SUPPORT

Work independently and within a team on ongoing and special projects. Negotiation of event locations and purchases. Maintain supplies and ordering for office and staff. Distribution of mail. Assist with scheduling, logistics and purchases needed for Monthly trainings and other events. Schedules and organizes staff meetings and trainings. May be responsible for travel arrangements. Participate on special committees for staff activities and celebrations. Record staff trainings in RELIAS, process accounts payables and Foster Parent payroll and monthly billing verification. Track and submit Visa expenditures and maintain office petty cash. Ensure regular maintenance of Agency vehicles, including monthly report. Keep Craig's List Ad current for Resource Parents Ensure File Server backups are completed nightly and weekly computer servicing occurs. EDUCATION and/or

EXPERIENCE

One year certificate from college or technical school; or related experience and/or training; or equivalent combination of education and experience and skills. Ability to understand and effectively use computers and other office equipment.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license with acceptable driving record and proof of auto insurance. Compensation & Benefits $30,000-40,000 Shineforth has been an unwavering champion for children, teens, and families for more than 125 years. Our main campus is in Richmond, Va., and we offer nearly 20 programs at eight locations throughout Virginia. Work-life balance is critical to the health and well-being of our employees, which is why we offer full-time employees generous paid leave, 12 paid holidays, and comprehensive health benefits options that include vision, and dental. All Shineforth employees (this includes part-time and PRN) are eligible for our Employee Assistance Program, and a 401(k) with employer match. Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. Shineforth doesn't exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background.