Administrative Assistant-Bilingual (English & Spanish)

STATUS:

Exempt / Full-Time

REPORTS TO

Deputy Director CREATED:

Revised May 2026 POSITION SUMMARY The Administrative Assistant provides support to the President & CEO, Deputy Director, Director of Operations, Community Care Manager, and Community Engagement Manager by performing administrative tasks to meet the needs of the staff, volunteers, and donors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer the phone, monitor the voicemail box, and make client appointments as needed Support the CEO with insurance documents & filing Responsible for remote bank deposits Coordinates staff meetings Support data entry and other tasks for other departments within the organization, including warehouse, community care team, fundraising and gift processing, and volunteer operations After thorough training, support the transition to the new appointment system by answering user questions and helping users navigate the system Assist the CEO in preparing materials and assist in the planning and coordination of events and projects as they arise Assist in the supervision and coordination of volunteers who are providing office support Data entry and database hygiene (i.e., ensuring data entry and data management standards are maintained, periodically cleaning data) May assist with some aspects of communications within the LHR team May assist with some public-facing communications efforts for LHR Provide back-up support for staff when they are on leave Sustain positive relationships with volunteers, clients, and donors via telephone, email, and in person Order office supplies and stationery as needed; filing as needed Other tasks as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED

(Minimum education and experience needed to perform the job adequately)

• High School Diploma or GED required
• At least two years of related work experience required
• Experience working in a nonprofit with diverse client populations and diverse volunteers is a plus
• Must be fluent in English and have basic Spanish speaking skills
• Knowledge of general office procedures and practices required
• Ability to appropriately handle confidential information
• Excellent interpersonal and communication skills and the ability to work with a diverse population
• Excellent time management skills, able to prioritize multiple urgent projects and meet deadlines
• Ability to maintain a high level of flexibility and follow-through
• Ability to work collaboratively with others and the ability to succeed on an interdependent team, while being accountable for projects
• Team performance orientation, with the ability to jump in and learn as needed in a small team environment
• Self-starter with the ability to work well under pressure and thrive in an extremely fast-paced, continually changing work environment
• Excellent computer skills and skilled in word processing, spreadsheets, database, and presentation software, including Microsoft Office Suite required
• Ability to work occasional evenings and weekends required.
• Must be responsible, dependable, and display the highest level of integrity

ADA SPECIFICATIONS

This position may require standing, bending, and lifting. Up to 30lbs may occasionally need to be carried. This is a full-time position (37.5 hours per week). The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Pay:

$47,000.00 - $52,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): Are you open to a background check, if selected for the position?

Education:

High school or equivalent (Required)

Experience:

Administrative Assistant:

2 years (Required)

Language:

English and Spanish (Required) Ability to

Commute:

Leesburg, VA 20175 (Required)

Work Location:

In person