Company Overview We are an independent insurance agency operating across multiple states. We represent numerous insurance carriers and are dedicated to providing exceptional service to our clients,. Job Overview We are seeking a dynamic and detail-oriented Administrative Support Specialist to join our team. In this role, you will be the backbone of our office operations, ensuring smooth daily functions through efficient administrative tasks, excellent customer service, and effective communication. This position offers an exciting opportunity to contribute to a growing agency while developing your skills in office management and client support. This is an In Person Role and Not Remote Duties Manage front desk operations, greeting visitors and clients with professionalism and warmth Answer multi-line phone systems promptly and courteously, directing calls efficiently Handle Certificates of Insurance for Commercial accounts Maintain organized filing systems for client records, policies, and confidential information Support office employees including general clerical duties Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy Excellent phone etiquette with the ability to handle multi-line phone systems confidently Strong data entry skills with high accuracy; ability to manage confidential information responsibly Prior experience in customer service or administrative roles demonstrating professionalism and reliability Ability to multitask efficiently in a fast-paced environment while maintaining excellent organizational skills Personal assistant or office management experience is advantageous but not required Join us as an Administrative Support Specialist and become a vital part of a dedicated team committed to delivering outstanding service. Your organizational talents and proactive approach will help us continue providing top-tier support to our clients while fostering a positive work environment.

Pay:

$20.40 - $23.07 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person