Office Associate III

General Work Tasks Types or transcribes correspondence, memos, minutes, reports or originals from rough draft, clear copy, recordings, shorthand, or notes Composes routine correspondence and memos. Proofreads written and numerical documents. Sets appointments for interviews or meetings. Records inventory, statistical or fiscal data in a variety of formats and compiles informational reports as needed. Handles or contributes to reports and other documents, including fiscal and personnel documents, of intermediate scope and impact. Provides information to customers regarding programs, policies and rules of the department; handles inquiries from others regarding services. Performs research in automated and paper systems. Set up and organize files. Purges records. Maintains filing systems. Troubleshoots minor computer problems sufficient to resolve or submit service requests; calls in trouble tickets. May provide guidance and training to other clerical staff and office volunteers. Prepare purchase orders and other internal documents; and Processes items for payments and handles petty cash.

Knowledge, Skills, and Abilities:

Knowledge- Considerable knowledge of: Office and administrative practices, policies and procedures as related to assigned program and office support activities. Spelling, grammar and punctuation. Office terminology, procedures, and equipment technology and office software programs. And mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of elementary bookkeeping and accounting.

Skills- Skill in:

Operating a personal computer, printer, scanner, and a variety of standard office machines and equipment. Some skills in performing basic maintenance of computer system and general office equipment include some troubleshooting of automation equipment problems.

Abilities- Demonstrated ability to:

Organize information and develop/maintain records in various formats. Communicate effectively both orally and in writing. Follow written and oral instructions. Multi-task. Establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations. Collect and disseminate information. Make computations with speed and accuracy; file alphabetically or numerically; proofread; type from clear copy or draft. Make minor decisions in accordance with regulations and established practices. Advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints, and act as a leader to other clerical staff. Education and Experience- High school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Special Instructions to

Applicants:

Consideration for an interview is based solely on the information within the application and/or resume. Applicants are encouraged to provide a complete listing of work experience and qualifications on the application along with three professional references. Applications/Resumes for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted.

NO PHONE CALLS ACCEPTED.

This website will provide a confirmation or receipt when the application is submitted for consideration.