Person needed for immediate start to fill an invoicing position focusing on order processing and supportive tasks for office staff in a firearms business. Workplace can be busy and fast paced! Hours are Monday-Friday 8-5pm.

Job Duties:

• Process credit cards, orders, and invoices daily using Sage & Zendesk CRM software
• Balance credit card batches daily using payment merchant software
• File & organize customer paperwork & scan electronic copies daily
• Manage correspondence via email and phone with customers daily, some face-to-face interaction required for showroom sales
• Process shipping labels for parcels using UPS, Fedex, and USPS software daily
• Data entry in Zendesk CRM software to update customer account information
• Audit packing slips and paperwork for parcels before driver pickup daily
• Manage daily task list and workload prioritization
• Process literature requests daily for customers and routinely take mail batches to post office when ready
• Assist with data projects as needed in customer information databases

Skill Requirements:

• Excellent computer proficiency required in Microsoft Word, Excel, and Email programs
• Ability to switch between several different computer programs quickly to process shipments
• Ability to think quickly and independently
• Ability to read/understand order processing and payment information paperwork
• Ability to learn general firearms/product knowledge & nationwide shipping regulations
• Manage time and tasks efficiently while multi-tasking
• Excellent written communication skills, professional phone skills, and strong organizational skills required
• Attention to detail and numerical data including serial numbers required
• Ability to lift/carry 50 lbs, sit or stand for long periods of time; frequently lift, pull, push parcels; and reach floor height items
• Sage 300 ERP (or other accounting software) and CRM software experience preferred
• 10-Key calculator proficiency and fast typing speed required
• Must be at least 21 years old, pass full criminal background & DMV record check, and drug test No in-person inquiries, interviews made by appointment only.

Job Type:

Full-time Pay:

$16.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you at least 21 years old (required for firearms business)? Are you willing to undergo a background check, in accordance with local law/regulations?

License/Certification:

Driver's License (Required)

Work Location:

In person