Administrative Assistant 1- Social Work

Administrative Assistant 1

• Social Work Cheney, WA Job Details Full-time $42,792
• $49,296 a year 6 days ago Benefits Paid holidays Disability insurance Health insurance Qualifications Website maintenance Record keeping Computer operation Web development Phone communication Filing High school diploma or GED Full Job Description Administrative Assistant 1

•

Social Work About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds. Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2024 . Tribal Land Acknowledgement At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land. Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community. At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes. From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary:

The College of Professional Programs at Eastern Washington University is seeking skilled, team-oriented applicants for a full-time Administrative Assistant 1 position with the School of Social Work, based on the Cheney, WA campus. The individual is responsible for coordinating the operations for the School of Social Work and other specific programs within the school (i.e. Disability Studies, Aging Studies, MSW Cheney, BASW Cheney). Perform work using knowledge and experience specific to the programs and the department. In consultation with the Chair/Director and Program Directors, prepare and implement new procedures and exercise distinct judgment in interpreting and applying program and department policies, guidelines, and operating procedures. Monitor expenditures on program budgets. Inform staff and the public regarding the department, its programs, and the University, and act as liaison to local organizations. Under direct supervision, provide programmatic support to the Chair and Program Directors in the School of Social Work; Coordinate special projects; conduct training; coordinate advising and recruiting activities; and provide technical, administrative, and student services support, as well as administrative support to the School of Social Work, as needed. In the course of performing the positions duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with program goals and objectives. Position reports directly to the Chair/Director of the School of Social Work. EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position. Position reports directly to the Chair of the School of Social Work, and will interface directly with Director(s) of the Social Work, including Disability Studies, Aging Studies, MSW Cheney, and BASW Cheney. The salary for this position is $42,792

• $49,296.

Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance, and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year, and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee, and free transportation through STA buses. For additional information regarding insurance benefits, please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ . Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to the closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified. Please see the job duties section for a more complete list of position responsibilities.

Required Qualifications:

High school graduation or equivalent AND two (2) years of clerical, office, or administrative experience. Solid computer skills demonstrated by two (2) years of successful full-time work experience using a variety of software programs and working in website development and maintenance Two (2) years of full-time work experience maintaining both manual and electronic records and files Work experience with demonstrated success in customer service Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/ administrators, students, and applicants) Communication must include both verbal, phone, email, and written correspondence Overlapping deadlines and strong attention to detail Perseverance, initiative, and the ability to work well both independently and under direction with frequent interruptions Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs, including universal access of our students, faculty, staff, and the public

Preferred Qualifications:

Two (2) or more years of college coursework Two (2) or more years of work experience in a higher education environment involving student support services One (1) or more years of experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)

Other Skills and Abilities:

Flexibility Collaboration Communication Teamwork Time Management Attention to

Detail Job Duties:

Program Coordination Activities Coordinate Program and Department operations and support. Support Chair and Program Directors in their work related to program development and implementation, including accreditation. Process student evaluations on classroom. Establish, maintain and schedule the Chair and Directors appointment calendar, determine itineraries, provide weekly calendar briefings, screen, prioritize and distribute incoming email, and act as a confidential liaison. Prepare agendas and provide staff support for meetings, including tracking and monitoring committee projects; managing materials distribution; and preparing and disseminating confidential documents. Monitor budget statuses. Other duties as assigned

Percent of Time:

30 Administrative and Technical Support for the School of Social Work Under the direction of the School Chair and the Director of Finance and Administrative Services for

CPP:

Process paperwork for requisitions, invoices, and contracts Provide routine support to staff on hardware and software use, networking, and setting up computer accounts; refer technology issues/problems to the Office of Information Technology Use school/college-specific electronic storage to develop, organize, and maintain project documents and files Provide administrative support to the Chair, Program Directors, and the School of Social Work. Coordinate office procedures, policies, and forms, including interpretation and application of administrative policies, for the efficient functioning of the Department Communicate all problems and concerns to the Chair of the School of Social Work for appropriate action Perform office support functions: Purchase supplies; Screen, prioritize, and distribute incoming mail; Answer, screen, and direct telephone calls; Compose and edit correspondence, including confidential and sensitive information; Coordinate document preparation for travel (Concur), purchasing, student employment, and event coordination Perform other administrative duties and tasks for the School of Social Work, and in support of the Cheney and Spokane programs

Percent of Time:

30 Coordinate Special Projects and Events Lead, facilitate and/or coordinate special projects under the guidance of the Chair and/or Program Directors Develop informational materials designed to inform and recruit student participants and prepare materials and conduct presentations at student recruitment and orientation meetings Attend team meetings; travel occasionally to attend meetings and conferences Coordinate and manage the dissemination of communications Organize and facilitate conferences, including room scheduling, payment for facilities, and catering oversight Handle all projects and event participant contact Assist with School of Social Work and other program events

Percent of Time:

20 Public/Organizational Contact Relating to Programs and the Department Assist with advising students, staff, and the public regarding the department, its programs, and the University, and act as liaison to local organizations Assist with advising students, faculty, faculty field instructors, and external agencies regarding program policies and procedures Coordinate document preparation for travel, purchasing, student employment, faculty/adjunct employment, and event coordination Represent the program at public, program, and School of Social Work functions; and coordinate Program information with EWU departments

Percent of Time:

15 Program Student Services Support Provide support to School of Social Work Services Coordinator by Assisting with the maintenance and distribution of student contact information Assisting students with EWU policies and procedures Assisting students with registration, student record changes, and grade information

Percent of Time:

5

Conditions of Employment:

During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time. All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs. This position is covered by the

Washington Federation of State Employees Collective Bargaining Agreement:

https://in.ewu.edu/hr/wp-content/uploads/sites/40/2025/05/ WFSE

• EWU•CBA•Barg•Units-1-and-2-2025-2027_2024-12-02.

pdf After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note:

Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information:

The salary for this position is $42,792

• $49,296.

Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date:

04/03/2026

Open Until Further Notice:

Yes Closing Date:

Screening to

Begin:

Immediately Special Instructions to

Applicants:

Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381. To apply, visit https://jobs.hr.ewu.edu/postings/14606 jeid-588c5d893dafae49ad17fd596b06122b