This position has the primary responsibility for ensuring that children, families, and guests are greeted in a friendly and courteous manner and directed to the services that they need. As a Receptionist, you will be responsible for providing administrative support to ensure efficient operations of the Children's House of Learning. You will support managers and employees through a variety of tasks related to organization and communication. You will communicate via phone and email ensuring that all reception duties are completed accurately and delivered with high quality and in a timely manner.
ESSENTIAL FUNCTIONS OF THE JOB
Greet children and families in a friendly professional manner either in-person or by telephone to help them have a pleasant and satisfactory visit. Provide resource information, direct them to appropriate classroom and/or program Contact appropriate program and staff regarding any messages or information needed from families regarding children Managing the schedule of the Early Learning Director Maintaining log of visitors Creating event flyers and managing electronic reader board and TV screen advertisements Maintaining and assist with electronic attendance for programs and classrooms Take general messages for the staff and assure that they are delivered in a timely manner Responsibility for receiving and in dating letters, documents, ect. and routing to appropriate department and individual Demonstrate knowledge and the ability to model the expectations of confidentiality Perform general clerical duties to include but not limited to: photocopying, faxing, and mailing Track & record all incoming mail and deliveries and distribute accordingly Maintain waiting room cleanliness (windows, dusting, watering plants, etc.) Maintain proper business attire and a friendly, courteous, positive, professional attitude while working with the general public and others Other duties as assigned Filling in for short staffed positions in the Child Care/Head Start/EHS classrooms
MINIMUM QUALIFICATIONS
Must have a High School diploma or equivalent One year experience in greeting and working with the public Must be able to follow direction and guidelines Must have documented child development education or work experience, or complete required STARS training within six months of hire Must have First Aid, Adult/Child/Infant CPR, within 30 days of hire: Must have a Food Handler's Permit, within 30 days of hire. Must have
HIV/AIDS
Blood Borne Pathogen Training. Must meet STARS requirement and be listed in the STARS Training and Registry System, which includes 20 Basis STARS Hours and 10 continuing STARS hours annually. Must have a physical exam which shows a negative TB skin test. Must possess a valid Washington State driver's license Good personal hygiene and grooming Absolute adherence to confidentiality Must excel in organizational abilities Proficient in MS Office Must be able to manage completing reports for credit card obligations and gas card obligations Ability to communicate effectively with the public and in large groups of people Must be able to sit or stand for long periods of time Must be able to work with minimum amount of supervision under stressful conditions Ability to effectively interact with a diverse population who may exhibit a wide range of emotions and behaviors All applicants must have the ability to successfully pass a criminal background, fingerprinting and UA testing prior to employment. Must be able to comply with Lower Elwha Klallam Tribal Drug and Alcohol Free Workplace Ability to comply with TRIBAL policies and procedures; Indian preference in hiring shall apply in accordance with P.L. 93-638 and Lower Elwha Klallam Tribe Personnel Policies and Procedures.