Essential Duties and Responsibilities:

Responds to incoming calls to the office after normal business hours Responds in a timely manner (within 15 minutes) to any messages left Documents client, patient, and caregiver occurrences in the system of record Communicates with clients when an employee has called off or is running late Delegates and plans tasks to appropriate staff (back-up coordinator, internal RN) when necessary Informs appropriate staff of any personnel changes and scheduling need that arises Staffs call-outs as soon as message is received Troubleshoots other after-hours issues that arise, and delegates appropriately Keeps office staff informed of outstanding issues at the beginning of normal business hours Other duties as assigned

Minimum Requirements:

High School degree required Must have internet access and personal computer, laptop or smart phone Some experience in an office, with demonstrated effective communication skills and proven organizational and interpersonal skills Experience in customer service environment preferred Strong verbal communication skills required Proficiency with computers and

Microsoft Office Spanish Speaking Salary:

$60 - $100 per day

Benefits:

On-Call Coordinators are not eligible for benefits

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and

Health Advocate Employee Assistance Program Retirement and Financial Security:

Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits:

Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program •Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. (\"Maxim\") is an equal opportunity employer. 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