Overview We are seeking a dynamic and organized Office Support professional to join our team! This vital role ensures the smooth operation of daily office functions, providing exceptional administrative and clerical support. The ideal candidate will be energetic, detail-oriented, and possess a strong passion for delivering excellent customer service. In this role, you will manage front desk operations, handle multi-line phone systems, coordinate schedules, and support office management activities to foster an efficient and welcoming environment. Your proactive approach and strong organizational skills will contribute significantly to our team's success. Duties Using excellent customer service skills; establishes and maintains effective working relationships with other employees, officials, and members of the public. Assist the public with business pertaining to the Town by answering the phones, assisting customers at the counter, and responding to email inquiries. Processes front counter payments and incoming/outgoing mail. Assists gathering information and assembling board packets, agenda posting, and room organization to prepare for meetings. Provides information to inquiries from the public, and outside agencies, or refers to an appropriate person or agency. Assists the Clerk-Treasurer in finance needs such as entering in bills to pay or sending out invoices using the Workhorse System Assist with calendar management, scheduling appointments, meetings, and coordinating office events Perform data entry and proofreading tasks to ensure accuracy in reports, correspondence, and documentation Provide customer support by addressing inquiries promptly and professionally via phone or email Handle clerical duties such as photocopying, faxing, scanning documents, and maintaining office supplies Assist with the management of Town records, including scanning, indexing, and filing documents according to the Wisconsin municipal general records retention schedule. Qualifications Proven experience in office management or administrative support roles with a focus on clerical tasks for 1-3 years Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Workhorse Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Exceptional phone etiquette and communication skills; bilingual abilities are a plus for client interactions Demonstrated ability to handle confidential information discreetly and responsibly Previous experience working at a front desk or as a personal assistant is highly desirable Strong typing skills with attention to detail for proofreading and data entry tasks Ability to manage multiple responsibilities simultaneously while maintaining a positive attitude Please provide a cover letter and resume to the Clerk/Treasurer. This position is as-needed and can expect 8-10 hours a week for two-four months.

Pay:

$18.25 - $21.00 per hour

Work Location:

In person