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Refractory Service, Inc.

Administrative Assistant

Career Insights for Office / Administrative Assistant (General)

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Based on Wisconsin data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$42,529 / year median in Wisconsin

-12% projected decline

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Job Description

Keep the day moving at Refractory Services, Inc. (RSI). We're seeking a highly dependable, organized administrative assistant to support our CEO, office, and sales team while providing a welcoming experience for visitors, callers, and coworkers. What You'll Do Welcome visitors, manage deliveries, and answer and route multiline calls. Enter material and sales orders; maintain customer records, quotations, purchase orders, and sales email. Coordinate executive availability and arrange travel for the president and sales team. Prepare correspondence and manage incoming and outgoing mail. Enter and track invoices, route expense reports, and assist accounts payable activities. Handle confidential information, shifting priorities, and customer needs professionally. Perform notary public duties, if commissioned. What You'll Bring High school diploma or equivalent. 3 years of administrative, reception, and/or sales-support experience. Strong Microsoft 365 skills, including Excel, Outlook, and Word; database experience. Excellent organization, communication, customer service, judgment, and follow-through. Strong accuracy and attention to detail. Associate degree in office administration, HR, accounting, or a related field preferred. Combined education and experience considered. Strong team skills, high initiative, and very flexible to meet changing needs of the business. Schedule Monday-Friday, 8:00 a.m.-4:30 p.m. Flexibility is required based on business priorities. Why RSI? At RSI, you'll take on meaningful responsibilities, collaborate across the business, and help deliver a professional experience for employees, customers, and visitors. You are the face of the organization. Ready to bring your skills to a team that values your contributions? Apply today and grow with RSI.