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Front Office Assistant
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Scorecard
Based on West Virginia data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$39,384 / year median in West Virginia
+5% projected growth
Job Description
About us Tri State Medical is a durable medical equipment/supplies provider in Weirton, WV. We are professional, fast-paced, rewarding and our goal is to is to provide exceptional customer care while working individually with our customer, their health practitioner and health insurance company to provide the quality care and service they deserve..
Our work environment includes:
Modern office setting Growth opportunities Relaxed atmosphere Medical Assistant/Receptionist Tri State Medical is a full-service, independent, and locally owned Durable Medical Equipment Provider located in Weirton, WV. We provide home medical, respiratory and sports bracing with complete education on use and maintenance; with billing to health insurance. We are a leader in the community by providing quality care, compassion, and dignity for the daily living of our patients. We are seeking a front office/customer service representative to join our team! Knowledge of ankle, foot, and knee bracing is a plus!
- Provides coordination of care to provide equipment and education on use and maintenance of equipment to customers/patients on a daily basis.
- Performs administrative and clerical functions to ensure efficient operation of office and superior service to customers/patients.
- Ensures that all policies and procedures are followed in accordance with state and federal regulations governing Durable Medical Equipment provider.
- Maintains confidentiality of all customer/patient information including but not limited to medical records, client medical histories, client charts, etc., according to company policies and procedures, while maintaining an atmosphere of respect toward clients and staff members at all times.
- Must have superier customer service skill, both in person and over the telephone, to work with customers/patients, healthcare providers and health insurance provider to provide the best outcome/service to our custmers and referral sources.
- Performs other related duties as assigned by management .
Job Types:
Part-time, Full-time Pay:
$16.00
- $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Paid training Uniform allowance Vision insurance
Work Location:
In person