Position Overview Reports to:

Shift Lead Core Expectations:

strong customer service shipping & packing mastery insurance upselling print production basics cleanliness & organization What the Job Looks Like This role combines: customer service shipping & logistics printing production multitasking operational support sales & upselling problem solving No two days are exactly the same. You'll help customers with shipping, printing, mailbox, and business services while helping keep the store running smoothly during busy periods. You'll be expected to multitask, stay organized, communicate professionally, solve problems quickly, and maintain accuracy even when things get busy. This is an active, fast-moving position. Expect to stay moving throughout the day and regularly lift packages weighing 60+ lbs.

Schedule Monday-Friday:

8:30am-5:30pm

Rotating Saturdays:

9:30am-3:30pm We're Looking for

People Who:

work efficiently without sacrificing accuracy communicate professionally with customers and teammates learn systems and technology quickly take initiative instead of waiting to be told what to do stay calm under pressure show up consistently and on time notice details others miss take ownership of mistakes and solve problems proactively work well with a team want to grow personally and professionally This position is best suited for someone who enjoys staying busy, solving problems, helping people, and taking pride in being reliable, capable, and productive. Preferred Qualifications customer service or cash-handling experience strong computer and technology skills printing, shipping, retail, office, or operations experience Canva, Adobe, or other design software experience sales or upselling experience 50+ WPM typing speed Notary certification is

REQUIRED

within 90 days of hire. Why Strong Employees Stay Here We're building a company focused on growth, strong systems, accountability, and taking care of both our customers and our team. We value people that work hard, communicate well, solve problems, improve processes, and help make the business better instead of just getting through the day.

We offer:

guaranteed full-time hours paid training performance-based raises advancement opportunities leadership that recognizes initiative and effort a team-oriented environment with high standards opportunities to grow into larger responsibilities with benefits We promote from within whenever possible. Before You Apply Please do not apply if: you are frequently late or unreliable you dislike fast-paced environments you struggle with multitasking or technology you avoid accountability or feedback you are looking for a low-effort position you prefer minimal customer interaction you do not work well with urgency If you take pride in working hard, learning quickly, helping people, solving problems, and being part of a dependable team — we'd love to hear from you. ShipOnSite - Surf City Veteran-owned | Community-focused | Growing fast

Pay:

$15.00 - $18.00 per hour

Work Location:

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