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Office Services Associate

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Robert Half

Cleveland, OH (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 6/20/2026

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Job Description

We are looking for an Office Services Associate to support daily back-office operations for a client site. This is a contract position focused on delivering dependable copy, mail, intake, and general office support in a fast-paced work environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities while handling sensitive materials with care.
Responsibilities:
  • Manage incoming office service requests by reviewing instructions, confirming ticket details, and recording work accurately in designated logs.
  • Provide day-to-day support across reprographics, mail handling, and intake activities while following established site procedures and service standards.
  • Organize assignments based on urgency and service commitments to ensure completed work is delivered on schedule.
  • Communicate promptly with supervisors or clients when deadlines, job specifications, or service issues require clarification or escalation.
  • Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running efficiently.
  • Check completed work for accuracy and quality, including reviewing your own output and supporting quality control across the team when needed.
  • Follow workplace policies, including confidentiality, appropriate conduct, and efficient use of equipment and materials.
  • Assist with additional office support functions such as hospitality, reception, or audio/visual coordination as business needs require.
  • Handle physical production tasks that may involve standing for extended periods and lifting materials or boxes weighing up to 50 pounds.

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