DEFINITION

Primary duties will be the receptionist for the Housing Authority and processing of documents. An employee in this class performs within a structured work setting that is characterized by standardized duties that follow well established methods and procedures. Duties involve a small portion of a work process or a single office activity, which is production or control oriented. Duties are characterized by well established operating procedures and one step decisions based upon observation, the straight transfer of information, and/or one step arithmetic processes. Work includes that are confined to a process or activity and require very little adaptability to shifts in work schedule. Work is initially reviewed closely, and close supervision is received when new work processes or procedures are introduced, however, employees are expected to perform with limited guidance after the work process is learned and on regular assignments.

CHARACTERISTIC WORK ASSIGNMENTS

Answers 5 line phone system in an appropriate and professional manner. Files and retrieves materials by systematically sorting and storing documents alphabetically, numerically, chronologically, or using similar filing methods. Logs or records the amount, type, disposition, and number of incoming or outgoing mail, forms, documents, phone calls, etc. Opens and sorts mail into designated categories placing it into labeled boxes or receptacles for the organizational segment or address. Wraps, packages, seals, and ties mail into bundles and places mail bundles into bags to be delivered to designated locations. Weighs mail to determine the proper amount of postage needed and ensures mails are properly labeled and legible. Operates office and mail processing machines such as the typewriter, adding machine, photocopier, postage meter, fax machine. Prepares labels to identify the contents of packages, file folders, mail booklets, etc. Folds letters, documents, or circulars, and stuffs into envelopes Labels documents, forms, records, etc. for identification, reference, and filing. Receives applications, documents, forms, and fees directly from the public and screens, sorts, and assembles for further processing. Proofreads typed documents to insure typographical accuracy. Performs receptionist duties by greeting visitors, directing individuals to proper office locations, taking information, and screening and routing telephone calls. Transfers information onto forms, form letters, card, envelopes, labels, and charts. Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

; Knowledge of the English alphabet, Arabic numbering system, and chronological sequences by day, month, and year. Ability to perform within prescribed office procedures, maintain harmonious working relationships, and function according to standard work practices and conduct. Ability to read simple sentences or phrases written in the English language. Ability to understand and follow detailed oral and written instructions. Ability to sort or group materials into different categories based on sameness, omission uniformity, or other conditions. Ability to keep categorical log records on such information as the amount, type or disposition of materials or individuals. Ability to file and retrieve materials by matching the item category with the appropriate file heading Ability to transfer information accurately from one source to another. Ability to proofread the straight transfer of information for accuracy and to correct copying errors. Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one digit whole number or decimal multipliers and divisors. Ability to use code reference sheets in assigning numbers, letters, or symbols to corresponding items for direct cross reference. Ability to learn the operation of office and mail processing machines such as the typewriter, adding machine, photocopier, and postage meter. Basic knowledge of computers and the ability to learn new computer systems. Sufficient physical dexterity to allow performance of clerical work such as filing sorting papers and opening mail.

MINIMUM EXPERIENCE AND TRAINING

Possession of the required knowledge and abilities. If interested, please contact Linda A. Kaufman, Executive Director Housing Authority of Monroe County 1055 West Main Street Stroudsburg, PA 18360 Telephone (570)421-7770 ext. 224

Email:

lkaufman@housingauthoritymonroecounty.org If you are contacted for an interview and need special accommodation because of a disability, please let us know. 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