ET_RV01

Job Title:

Receptionist Job Type:

Contract - 6 Months (Potential Extension)

Location :

Anchorage, AK 99503

Work Arrangement:

100%

Onsite Schedule:

Monday-Friday, 7:30 AM - 4:00

PM AKST Interview Process:

In-person interview

Additional Requirement:

Fingerprinting required before starting

Dress Code:

Business Casual Job Summary We are seeking a professional, friendly, and detail-oriented Receptionist to serve as the first point of contact for clients, agents, visitors, and field management at our Anchorage General Office. The ideal candidate will have at least two years of receptionist experience, strong customer service skills, and proficiency in Microsoft Office 365 applications. The successful candidate will manage front desk operations, handle phone calls and email inquiries, coordinate meetings, and provide general administrative support. This role requires a professional demeanor, excellent communication skills, and the ability to work independently in a fast-paced office environment. Key Responsibilities Greet and assist clients, agents, visitors, and field management in a professional and courteous manner. Answer incoming phone calls, respond to email inquiries, and direct requests to the appropriate individuals. Manage front desk operations and provide excellent customer service. Schedule conference rooms and coordinate meeting arrangements. Assist with general administrative tasks and daily office operations. Coordinate office-related issues, including Wi-Fi troubleshooting and communication with technical support. Support office events by arranging meeting rooms, printing materials, coordinating catering, and managing guest access. Communicate proactively with leadership and team members through Microsoft Teams and in person. Handle multiple tasks efficiently while maintaining an organized and professional work environment. Required Qualifications Minimum of 2 years of receptionist experience . Proficiency in Microsoft Office 365 applications, including Teams, Word, basic Excel, and PowerPoint. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Strong organizational, multitasking, and problem-solving abilities. Professional demeanor and a proactive approach to communication. Ability to work independently and interact effectively with clients and internal teams. Willingness to complete required fingerprinting before the start date. Preferred Qualifications Associate's or Bachelor's degree, or equivalent relevant experience. Experience supporting a general office, reception desk, or administrative team. Ability to coordinate meetings, assist visitors, and support office events. Work Environment The Receptionist will provide front desk support to approximately 30 agents who are considered internal clients. The role requires a professional, customer-focused individual who can manage daily responsibilities independently while maintaining regular communication with leadership through Microsoft Teams. On-the-job training, coaching, and feedback will be provided. Training on company-specific systems and processes will also be available. Dress Code Business casual attire is required.

Acceptable attire:

Collared shirts, slacks, blouses, dresses, mid-length or longer skirts, and closed-toe shoes.

Not acceptable:

Street clothes and overly casual attire. Important Requirement This is a 100% onsite position in Anchorage, Alaska. Remote or hybrid work is not available.

Pay:

$20.00 - $25.00 per hour

Work Location:

In person