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BDC Admin/Receptionist
Job Description
Dealership:
L0106 Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage Lithia Chrysler Jeep Dodge
RAM FIAT
of
Anchorage Hiring:
BDC/Receptionist (Sales & Service Support)
Pay:
$17.00
•$18.00 per hour (DOE)
Schedule:
Monday
•Friday 9am
•5pm Why Join Our Team? Are you someone who enjoys helping customers and staying organized? Lithia Chrysler Jeep Dodge
RAM FIAT
of Anchorage is looking for a BDC/Receptionist to support both our Sales and Service teams. You'll be the first point of contact for many of our customers, helping create a positive experience, scheduling appointments, managing customer communications, and keeping our dealership running smoothly. What You'll Do Answer incoming calls and direct customers to the appropriate department Schedule, confirm, and follow up on sales and service appointments Make outbound calls to customers regarding appointments, service needs, and customer satisfaction Help manage customer information and maintain accurate records in our CRM system Support customer retention efforts through follow-up and communication Assist customers with questions and escalate concerns when needed Provide administrative and receptionist support for dealership operations Deliver outstanding customer service both in person and over the phone What You'll Bring Previous customer service, receptionist, call center, BDC, or administrative experience Build great customer relationships A passion for helping others Comfortable using computers and technology CRM experience, but we're happy to train you A team-first mindset and commitment to exceptional customer service Acceptable driving record and a valid driver's license in your state of residence. Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com About Us At Lithia & Driveway (
NYSE:
LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies
•Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Employee Stock Options (ESOs)