Employment type: Full Time 8AM-4

PM Requirements:

• Excellent customer service skills
• Positive interpersonal and communications skills-written and verbal
• Reliable and excellent time management skills
• Listening skills-able to follow directions
• Ability to type and answer phone calls
• Ability to multitask and work in a fast-paced atmosphere
• Basic math, reading, and writing
• Problem analysis and problem solving
• Attention to detail and accuracy
• Adaptability
• Ability to take Initiative-self motivated
• Marketing and social media knowledge.
• Basic computer knowledge/applications: Internet, Microsoft Office, Quickbooks, RMA (preferred but not required)
• Able to lift up to 50lbs on occasion
• High school diploma, general education degree or equivalent

Job Duties:

• Greet and communicate directly with customers face to face and by telephone, responding courteously and promptly to customer inquiries
• Invoicing customer orders
• Making coffee drinks at the cafe
• Manage multiple phone lines and the transfer of calls to other departments
• Ensure excellent customer service is being delivered
• Managing special orders for customers
• Packaging and Shipping web orders
• Contribute to team effort by accomplishing company goals
• Other projects or duties as assigned

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Life insurance Paid time off Vision insurance

Work Location:

In person