Good coffee starts with great people—and we're looking for our next one!
Employment type:
Full Time Monday - Friday Must be able to work 8AM-4PM and/or 9AM-5
PM Requirements:
- Excellent customer service skills
- Positive interpersonal and communications skills-written and verbal
- Reliable and excellent time management skills
- Listening skills-able to follow directions
- Ability to type and answer phone calls
- Ability to multitask and work in a fast-paced atmosphere
- Basic math, reading, and writing
- Problem analysis and problem solving
- Attention to detail and accuracy
- Adaptability
- Ability to take Initiative-self motivated
- Marketing and social media knowledge.
- Basic computer knowledge/applications: Internet, Microsoft Office, Quickbooks, RMA (preferred but not required)
- Able to lift up to 50lbs on occasion
- High school diploma, general education degree or equivalent
Job Duties:
- Greet and communicate directly with customers face to face and by telephone, responding courteously and promptly to customer inquiries
- Invoicing customer orders
- Making coffee drinks at the cafe
- Manage multiple phone lines and the transfer of calls to other departments
- Ensure excellent customer service is being delivered
- Managing special orders for customers
- Packaging and Shipping web orders
- Contribute to team effort by accomplishing company goals
- Other projects or duties as assigned We're looking for someone who is driven, takes initiative, and is always looking for ways to learn and improve.
We want someone who is willing to jump in, take ownership of their role, and challenge themselves to reach the next level. Experience is a plus, but we're willing to train the right person for the job. If you're dependable, motivated, have a positive attitude, and are eager to learn and take on more responsibility, we'd love to hear from you.
Pay:
From $20.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Employee discount Life insurance Paid time off
Work Location:
In person