Veterinary Receptionist Baldwin Animal Clinic - 3.1 Summerdale, AL Job Details Full-time 5 days ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Qualifications Collaborate with healthcare professionals Serving clients Phone communication Greeting customers Pet care appointment scheduling Organizational skills Communication skills Patient scheduling via phone Veterinary administrative support Medical receptionist Entry level Cross-functional communication Office phone management Full Job Description Description Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Key Responsibilities Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Job Benefits Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students About Baldwin Animal Clinic For over 50 years, Baldwin Animal Clinic has been a trusted provider of top-notch care for pets in Baldwin County and the Gulf Coast. Our dedicated team is known for delivering personalized attention and exceptional services, ensuring every client feels informed, comfortable, and receives compassionate care. In tandem with Baldwin Animal Clinic is Gulf Coast Equine Hospital, our state-of-the-art facility dedicated to large animal care. Situated on 11 acres, Gulf Coast Equine Hospital serves a wide area of the Gulf Coast. We are equipped with advanced diagnostic tools, including digital X-ray, shockwave therapy, ultrasound, and platelet-rich plasma (PRP) therapy, allowing us to offer a range of services from routine vaccinations to specialized care.