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Pursell Farms
Front Desk Receptionist
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Based on Alabama data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$31,736 / year median in Alabama
+9% projected growth
Job Description
Company Overview Built on more than 25 years of operational expertise, our portfolio encompasses luxury golf properties across diverse locations, including scenic coastal regions and vibrant urban areas. Our commitment to excellence is reflected in every aspect of our properties, from daily operations to long-term stewardship, ensuring an exceptional experience for members and guests alike. Overview We are seeking a dynamic and personable Front Desk Receptionist to be the welcoming face of Pursell Farms. This position offers an exciting opportunity to engage with guests, manage administrative tasks, and support the resort lodging environment. The ideal candidate will be energetic, highly organized, and possess excellent communication skills to create a positive first impression. Duties Greet visitors and clients warmly, ensuring they feel welcomed and valued Manage multi-line phone systems efficiently, directing calls promptly and professionally Handle incoming and outgoing correspondence, including emails and mail distribution Maintain accurate records through hospitality property management systems Support resort activities by performing concierge responsibilities to maximize revenue potential Respond to guest feedback with empathy and a willingness to seek a resolution to maximize guest satisfaction Provide exceptional customer service by addressing inquiries promptly and courteously Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Strong computer literacy with technical proficiency in office management software Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional phone etiquette and communication skills for client interaction and internal coordination Experience with office management tasks such as calendar management and filing systems Demonstrated customer service skills with a friendly, professional demeanor Ability to prioritize tasks efficiently while maintaining high productivity levels Join us as a Front Desk Receptionist to be the friendly face that sets the tone for Pursell Farms!