Job Summary Alabama Eye Clinic is seeking a personable and organized Front Desk Receptionist to join our team. This position will play a key role in representing the clinic and requires a focus on positive presentation and attitude. Key Responsibilites Facilitate patient check-ins and check-outs; by collecting payment, updating information, and scheduling appointments as needed. Input patient information into the EHR, scan Welcome & Consent forms, and fax encounter notes for the provider(s). Answer incoming calls in a professional manner & transfer as needed (optical, scheduling, billing, etc.) Communicate with patients regarding their appointments, insurance benefits, and other relevant appointment information. Work closely with the team to ensure a seamless patient experience and efficient clinical operations. Uphold the clinic's standard of professionalism and customer service, contributing to a welcoming and positive environment for patients and staff. Maintain HIPAA compliance and confidentiality. Qualifications High School Diploma or Equivalent Experience in customer service required Experience in a healthcare setting preferred Strong communication, customer service, and organizational skills Ability to multitask in a fast-paced environment
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance